Have a question about our products, your order, or anything else? Send us a message and we'll get back to you within one business day.
We want you and your pet to be completely happy. Here's how our return and refund process works.
If your pet doesn't love it within 30 days, return it for a full refund — no questions asked. Just contact us and we'll arrange the return.
We cover the return shipping cost on all defective or unsatisfactory items. Just reach out and we'll send a prepaid label within 24 hours.
For defective products, choose between a full refund or instant replacement. We ship your replacement within 1 business day of approval.